Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request store credit.  

To start a return for store credit, you can contact us at hello@byabeachswim.com. 

You can always contact us for any return question at hello@byabeachswim.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact  hello@byabeachswim.com.

 

Exceptions / non-returnable items
Due to the nature and intimacy of our products, we do not accept returns, if there is an issue we can provide store credit. For issues please email hello@byabeachswim.com.

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received your request for store credit.  
If more than 15 business days have passed since we’ve approved your return, please contact us at 

Due to the nature and intimacy of our products, we do not accept returns, if there is an issue we can provide store credit. For issues please email hello@byabeachswim.com.

Unfortunately, we cannot accept returns or refunds on sale items or gift cards.